Moving the Global Library

Today's tip comes from a support request we have recently had. The question was "Can we move the CRM library to a different location as we are running out of room?". The good news is that this is a simple task. To move the CRM library follow these steps

1. Get all users out of CRM
2. Copy the entire Library folder from the current location to the new one
3. In CRM, go to Administration, Email and Documents, Documents and Reports configuration
4. In the Field "Physical root directory for mail merged documents:" enter the new path
5. In the field "d:\SAGECRM\Library\" enter the new path

Critically, don't forget the "\" at the end of the path for both fields or the system will not function correctly.

When you have finished, simply restart the IIS Admin service and let your users know they can log back into the system.

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