Company Phone Numbers

An interesting one with version 6 of Sage. Several of our clients have removed all of the email addresses from a company in the logic that we never actually email a company - we always email a specific person, or someone in a specific role. This is fair enough, and indeed is something we do in house. With previous versions of Sage you could simply remove all the email translations in the link_compphon family, and the emailaddress tab on the company entity would not show any email addresses to be filled in.

However, which Sage CRM version 6, the "Business" email on a companyhas address MUST exist in the system, or the phone/email tab on the company entity will generate a javascript error when you try to update a phone number or email address. This is due to backend changes in the database structure, but is well worth knowing.

Visit Centurion for more expert advice