I was recently asked how to create relationships between companies in CRM and by following the steps below, you can create a relationship tab that will link companies to each other
In the first instance, do a backup of your system – always better to be safe than sorry.
You will need administrator rights to go through the steps below:
Go to Administration / Customisation and select the Company entity
Select the Tab tab and click on the Company hyperlink
In the properties screen type Company Relationships (or chosen heading)
Select Action as Other
Select System Act as relatedcompanylist
Click on Add
Save
Return to the Main Menu and select a company, click on the Company Relationship tab click on New
If the relationship type field pick list is not showing the choices that you would like you can either change the existing or create new options. Be warned this is not like the usual picklists in CRM, this one is based on Translations.
Be prepared and have the picklist agreed and ready to hand.
Go to Customisation / Translations
In the Caption Family type Company_Reltype and click on find
7 translations will be displayed in the grid below, click on the hyperlink in the Caption Code column to go into them in turn.
Note the next screen the fields in the Caption Family Type and the Caption Family. Click on Change to change the Caption Code and translations to the required name. By placing a number other than 0 in the Caption Order field will set the picklist order.
If you wish to create new options rather than changing the old ones, click on the New icon in the Translations screen and when you have a new screen, make sure that the Caption Family type = Company_reltype and the Caption family = Choices .
Monday, 4 February 2008
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